Terms & Conditions

Last updated: October 25, 2025

Welcome to Sphnix, Inc. By accessing, browsing, or purchasing from our website, you agree to the Terms & Conditions below. Please review these terms carefully before placing an order. If you do not agree, do not use this site or purchase our products.

Questions about these terms?

Email: support@vishchems.com
Phone: 571-217-0000

1. Research Use Only

All products sold by Sphnix, Inc (referred to as "Sphnix," "we," "us," or "our") are intended strictly for laboratory research purposes.

Products are not intended for human or animal consumption, medical use, therapeutic use, diagnosis, treatment, cure, or prevention of any disease.

By purchasing from us, you confirm that you are a qualified researcher or organization and that you understand the properties, handling requirements, and legal limitations of the materials you are ordering.

You are solely responsible for ensuring that your use, storage, and handling of all materials comply with applicable local, state, federal, and international laws and regulations.


2. Eligibility

By using this website or placing an order, you represent and warrant that you are at least 18 years of age and are legally permitted to purchase, possess, and work with research materials in your jurisdiction.

You further confirm that you will not divert, resell, distribute, or provide any product to individuals who are not qualified or legally authorized to handle such materials.


3. Product Information & Representations

We work to ensure that product listings, technical details, specifications, documentation, and reference data are accurate and up to date. However, all information provided on this site is for research reference and educational purposes only.

Nothing on this website should be interpreted as medical or legal advice, nor as a recommendation that a given substance is safe, approved, or suitable for any therapeutic, diagnostic, or personal use.

You are responsible for independently verifying all technical data, safety data, handling and storage requirements, and regulatory restrictions before use.


4. Orders & Payments

All orders placed through our website are subject to review and acceptance by Sphnix, Inc. We reserve the right to refuse or cancel any order at our sole discretion, including (but not limited to) orders that may violate our policies or applicable law.

Payment must be submitted in full at the time of purchase unless otherwise explicitly agreed in writing.

If we cancel an order after payment has been received, we will issue a refund to the original payment method.

In purchasing from Sphnix, you agree that:

  • You have provided accurate billing and shipping information
  • You are not using payment methods obtained fraudulently or without authorization
  • You will not attempt to bypass product, jurisdictional, or quantity restrictions we have in place

5. Shipping & Delivery

Orders are typically processed within of payment confirmation, excluding weekends and U.S. holidays.

Delivery timelines vary based on destination, carrier, service level, and customs clearance (for international shipments, if applicable).

Sphnix, Inc is not responsible for delays resulting from courier issues, weather, customs/inspection holds, or incomplete / inaccurate shipping information provided by the customer.

Full details regarding shipping timelines, customs responsibilities, lost/damaged packages, and tracking are described in our Shipping Policy.


6. Returns & Refunds

Due to the sensitive and controlled nature of our research products, all sales are final. We do not accept returns.

If you receive a product that is damaged, defective, or incorrect, you must contact us within so we can review the issue and determine an appropriate resolution (replacement or refund, depending on the situation).

More details, including refund timelines and claim requirements, are described in our Refund & Return Policy.


7. Limitation of Liability

By purchasing from Sphnix, Inc, you acknowledge and agree that:

  • You assume all responsibility for the handling, storage, transport, and usage of any product after delivery
  • You understand the potential risks associated with research chemicals and will ensure that only qualified personnel handle them under appropriate laboratory safety conditions
  • You will follow all safety data, personal protective equipment (PPE) requirements, disposal guidelines, and regulatory rules

To the fullest extent permitted by law, Sphnix, Inc (including its owners, employees, and affiliates) shall not be liable for any indirect, incidental, consequential, exemplary, or special damages arising out of or related to the purchase, possession, storage, use, application, or misuse of any product.

Our total liability for any claim relating to a purchase will not exceed the amount you paid for the specific product(s) at issue.


8. Intellectual Property

All logos, branding, product names, product descriptions, documentation, website copy, marketing assets, images, graphics, and other site content are the property of Sphnix, Inc or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, display, sell, license, or otherwise use any part of this website or our materials without prior written permission from Sphnix, Inc.


9. Privacy & Data Use

We respect your privacy and handle personal information in accordance with our Privacy Policy. The information we collect at checkout (such as contact information, shipping details, and order history) is used to:

  • Process and deliver your order
  • Provide customer support
  • Help prevent fraud and verify compliance with these Terms
  • Improve our site, services, and logistics

For full details on how we collect, use, and safeguard your information — and your rights to access or request deletion — please review our Store Policy / Privacy Notice.


10. Governing Law & Jurisdiction

These Terms & Conditions are governed by and will be interpreted in accordance with the laws of the United States of America and the applicable laws of the state in which Sphnix, Inc operates or ships from .

Any dispute, claim, or legal action arising out of or relating to these Terms, your use of this website, or any purchase from Sphnix, Inc shall be brought exclusively in a court of competent jurisdiction located in that state.


11. Policy Updates & Revisions

Sphnix, Inc reserves the right to update or modify these Terms & Conditions at any time, without prior notice.

Any changes will become effective immediately upon posting to this website. By continuing to browse, access, or purchase from the site after an update, you agree to the revised terms.


12. Contact Information

If you have any questions about these Terms & Conditions, compliance requirements, or a specific order, contact us:

By using this website or placing an order with Sphnix, Inc, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.